ji111 Privacy Policy

1. Who We Are

ji111 is an online gaming platform operating at ji111.vu, offering sports betting, slots, fish games, live casino, and related entertainment services to players in the Philippines. When this policy says "ji111", "we", "us", or "our", it refers to the platform and those responsible for managing it.

This policy applies to all users of ji111 — whether you are browsing as a guest, in the process of registering, or an active account holder. It covers data collected through the ji111 website and through the ji111 mobile app.

2. What Information We Collect

We only collect information that is necessary for running a secure and compliant online gaming platform. The types of personal data we collect fall into the following categories:

Data Type	Examples	When Collected
Identity Data	Full name, date of birth, government-issued ID	Registration and KYC verification
Contact Data	Mobile number, email address	Account creation and OTP setup
Financial Data	Bank account details, e-wallet reference, transaction history	Deposits and withdrawal requests
Usage Data	Pages visited, games played, session duration, bet history	Automatically during platform use
Device & Technical Data	IP address, browser type, device model, operating system	Automatically on each visit
Communications Data	Support chat messages, emails sent to support	When you contact our support team

We do not collect sensitive personal information beyond what is required for identity verification. We do not collect data about your race, religion, political views, or health — and we never will.

3. How We Use Your Information

Every piece of data we hold has a specific purpose. Here is how we use the information we collect:

• Account management: To create, maintain, and secure your ji111 account, including password resets and OTP authentication.
• Identity verification (KYC): To verify that you meet the 21+ age requirement and to confirm your identity before processing withdrawals, as required for responsible gaming and financial compliance.
• Payment processing: To facilitate deposits and withdrawals in Philippine Peso through your registered bank account or e-wallet.
• Platform security: To detect and prevent fraud, unauthorised access, money laundering, and abuse of promotional offers.
• Customer support: To respond to your queries, investigate complaints, and resolve account issues efficiently.
• Service improvement: To analyse how players use the platform so we can improve game selection, navigation, and the overall experience.
• Responsible gaming: To monitor account activity for signs of problem gaming and to apply any limits or restrictions where appropriate.
• Communications: To send you important account notifications, security alerts, and — with your consent — promotional updates.

We do not sell your personal data to third parties. We do not use your data to build advertising profiles for external platforms.

4. Legal Basis for Processing

We process your personal data on the following legal grounds:

• Contractual necessity: Processing your identity data, contact data, and financial data is required to provide the ji111 service to you under the account agreement.
• Legal obligation: KYC verification and transaction monitoring are required to comply with applicable financial regulations and anti-money laundering obligations.
• Legitimate interests: Usage data and technical data are processed to keep the platform secure, prevent fraud, and improve service quality — where this does not override your rights.
• Consent: Marketing communications are only sent when you have given explicit consent. You can withdraw this consent at any time by contacting support.

5. Data Sharing and Third Parties

ji111 does not sell, rent, or trade your personal information. We may share your data with carefully selected third parties only where it is strictly necessary to provide the ji111 service:

• Payment processors: Philippine banks and registered e-wallet providers receive the financial data needed to process your transactions.
• Identity verification providers: KYC documents are reviewed through secure third-party verification services to confirm identity and age.
• Platform infrastructure providers: Cloud hosting and security infrastructure providers may process technical data to keep ji111 operational and protected.
• Regulatory and law enforcement authorities: We will disclose information when legally required to do so, including in response to valid legal process.

All third parties we work with are required to handle your data securely and only for the specific purpose we have engaged them for. They cannot use your data for their own commercial purposes.

6. Data Retention

We keep your personal data for as long as your ji111 account is active and for a reasonable period afterwards to meet our legal and regulatory obligations. The general retention periods are:

• Account and identity data: Retained for the duration of your account plus a minimum of five years after account closure, in line with financial record-keeping requirements.
• Transaction records: Retained for a minimum of five years from the date of each transaction.
• Support communications: Retained for up to three years from the date of the conversation.
• Usage and technical data: Generally retained for up to 24 months, unless needed for an ongoing security investigation.

Once the applicable retention period has passed, data is securely deleted or anonymised so that it can no longer be linked to you personally.

7. Cookies and Tracking

ji111 uses cookies and similar technologies to keep your session active, remember your preferences, and analyse how the platform is used. Cookies do not contain your payment details or passwords.

The main categories of cookies we use are:

• Essential cookies: Required for the platform to function. These handle login sessions, security tokens, and basic navigation. They cannot be turned off.
• Analytics cookies: Help us understand which pages and games are most popular and where players encounter problems, so we can improve the experience.
• Preference cookies: Remember your language and display settings between visits.

You can manage cookie preferences through your browser settings. Disabling essential cookies may prevent parts of ji111 from working correctly.

8. Your Privacy Rights

You have rights over the personal data ji111 holds about you. These include:

• Right to access: You can request a copy of the personal data we hold about you at any time.
• Right to correction: If any data we hold is inaccurate or out of date, you can ask us to correct it.
• Right to deletion: You can request that we delete your personal data, subject to our legal retention obligations.
• Right to restrict processing: In certain circumstances, you can ask us to limit how we use your data.
• Right to withdraw consent: Where we process data based on your consent — such as for marketing messages — you can withdraw that consent at any time.

To exercise any of these rights, contact our support team at [email protected]. We will respond within a reasonable period and may need to verify your identity before actioning your request.

9. Security Measures

ji111 takes data security seriously. The platform uses SSL/TLS encryption on all connections, meaning data transmitted between your device and ji111 is protected in transit. Sensitive account actions — including login and withdrawal requests — require OTP authentication as an additional verification step.

Access to personal data within ji111 is restricted to staff who need it to perform their role. All access is logged and monitored. We conduct regular reviews of our security practices to keep them current.

While we take every reasonable precaution, no online platform can guarantee absolute security. If you suspect any unauthorised access to your account, contact us immediately at [email protected].

10. Children and Minors

ji111 is strictly for players aged 21 and above. We do not knowingly collect personal data from anyone under 21. If we discover that a minor has registered an account, that account will be closed immediately and any associated data deleted.

If you believe a minor has accessed ji111, please contact us at [email protected] so we can act on it promptly.

11. Changes to This Policy

ji111 may update this Privacy Policy from time to time to reflect changes in our practices or in applicable law. When we make material changes, the updated policy will be published on this page with a revised date at the top. We recommend checking this page periodically.

Continued use of ji111 after a policy update has been published constitutes your acceptance of the updated terms.

12. Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how your information is being handled, you can reach us at [email protected]. You can also visit the FAQ page for answers to common questions about accounts and the platform.